Customer Experience is the new competitive battleground – and this podcast will give you the competitive edge. Subscribe now for rare interviews and powerful insights from the Masters of CX. Spotify, Nest Labs, Gofundme – just some of the global giants of tech who have paid a visit to TELUS International Studios.
Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.
On this episode, we look back at our first season of Questions for now — and highlight six customer experience (CX) resolutions to consider as your brand rings in the new year.
We’ve asked a number of big questions this past season, covering topics like automation, changing customer preferences, algospeak and more. Join us as we recap some of the actionable insights shared by CX thought leaders.
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